Luxury Department Manager

Vor 2 Tagen

Berlin, Berlin, Deutschland KADEWE Vollzeit
Deputy Department Manager (m/w/d) Fashion

Innovative, luxurious, and trend-setting, KaDeWe is one of the world's leading department stores with over 64,000 square meters of retail space. Our exclusive product selection, expertise in identifying and implementing trends, and artistic presentation have shaped our brand image. On eight floors, we showcase a wide range of shopping highlights from international luxury brands in fashion, accessories, beauty, living, and dining.

Key Responsibilities:

  • Leadership and Teamwork: Collaborate with the Department Manager to provide comprehensive support to our colleagues. Your modern leadership style and performance evaluations help develop a cooperative team spirit, enabling us to achieve our goals together.
  • Performance Tracking and KPI Analysis: Monitor your team's performance using KPIs, enabling strategic decisions. Targeted employee coaching ensures our success.
  • Customer Excellence: Utilize your expertise in delivering exceptional customer service to ensure our sales floors are staffed with competent representatives, providing an outstanding customer experience.
  • Creative Event Planning: Apply your creativity and organizational skills to plan and execute customer events and sales promotions.
  • Customer Loyalty: Play an active role in our customer retention program, developing innovative strategies to engage and retain our loyal customers.

Requirements:

  • With a commercial education or extensive experience, preferably in the luxury segment, you possess the necessary expertise.
  • Your leadership style is characterized by a respectful and clear communication approach.
  • You have an excellent sense of trends and possess good brand and industry knowledge.
  • Your interactions with customers and colleagues are marked by high sensitivity and empathy.
  • You are familiar with business metrics and use MS Office effectively.
  • You have secure German and good English language skills, particularly for communication with external partners.

We offer:

  • A challenging job in one of the world's top department stores, where you can make a meaningful contribution
  • An attractive salary package with two annual bonuses
  • A 37-hour workweek and 30 vacation days
  • Pensionable benefits and retirement provisions
  • Up to 40% employee discount on our products for you and your loved ones
  • Breaks in our employee canteen with changing offers at affordable prices

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