Branch Manager
Vor 5 Tagen
About aktivoptik
aktivoptik is a leading provider of optical and hearing aid solutions in Germany, renowned for its personalized customer service and commitment to quality. With a network of over 100 locations across the country, we strive to deliver exceptional care and expertise to every customer.
We are seeking a dedicated Branch Manager to lead our team in Wiesbaden.
Your Responsibilities- Provide strategic direction and leadership to the branch team, fostering a positive and collaborative work environment.
- Oversee all aspects of branch operations, ensuring adherence to company policies and procedures while driving operational efficiency.
- Analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to enhance sales and customer satisfaction.
- Develop and execute marketing initiatives to promote brand awareness and attract new customers.
- Manage inventory effectively, ensuring optimal stock levels and minimizing waste.
- Control branch expenses within budget parameters, contributing to the overall financial success of the company.
- Maintain a high standard of customer service, resolving inquiries promptly and professionally.
- Ensure compliance with all relevant legal regulations and safety standards.
- Proven experience in a leadership role within the retail industry, preferably in an optical or hearing aid setting.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Excellent communication and interpersonal skills, enabling effective collaboration with team members, customers, and suppliers.
- A passion for customer service and a commitment to delivering exceptional experiences.
- Proficiency in retail management systems and Microsoft Office Suite.
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