Retail Team Leader

vor 2 Wochen


Saarlouis, Saarland, Deutschland Douglas GmbH Vollzeit
Company Overview

DOUGLAS is the leading omnichannel provider for premium beauty in Europe. The company inspires its customers to embrace their unique beauty by offering a distinctive range of products both online and in approximately 1,850 stores. DOUGLAS is the partner of choice for brands, providing a curated selection of exclusive labels as well as its own corporate brands. The product range includes fragrances, makeup, skincare, haircare, accessories, and beauty services. Strengthening the successful omnichannel positioning and continuously enhancing the customer experience are at the core of the corporate strategy 'Let it Bloom – DOUGLAS 2026'. The successful business model relies on DOUGLAS' omnichannel offerings, leading brands, and data expertise. In the fiscal year 2022/23, DOUGLAS generated a revenue of 4.1 billion euros and employed approximately 5,000 staff across Europe.

Work Environment

We are looking for a part-time team member in Saarlouis for a fixed-term position.

YOUR EXCITING RESPONSIBILITIES
  • Engage actively with customers and provide comprehensive consultations while exemplifying our service rituals.
  • Offer knowledgeable advice across all product categories, including brand and product innovations.
  • Proactively promote our current campaigns and promotions, utilizing sales support tools effectively.
  • Exceed customer expectations through a passion for service and consultation.
  • Manage incoming goods, merchandise presentation in accordance with visual merchandising guidelines, and conduct price labeling.
  • Plan and oversee the processing of goods throughout the day while adhering to time constraints.
  • Facilitate a customer-oriented, seamless checkout process, including packaging, exchanges, and returns.
  • Take on and coordinate additional organizational tasks for our store.
YOU BRING A LOT TO THE TABLE
  • Completed vocational training in retail, service, or the service industry.
  • Experience in the beauty or fashion sector is advantageous.
  • A passion for customer consultation and sales.
  • Strong service orientation and teamwork skills.
  • Initiative to continuously enhance your knowledge of products, innovations, and trends across all categories.
  • Positive demeanor, openness, and proactivity in customer engagement.
  • Empathetic and friendly communication style.
  • A keen interest in lifestyle and current trends.
  • Proficient in MS Office and comfortable using computers.
WHAT YOU CAN EXPECT FROM US
  • A professional onboarding process.
  • A motivating and inspiring environment with a strong team spirit.
  • An extensive e-learning platform with diverse content for personal development.
  • Training sessions on new products and trends.
  • Opportunities for advancement within our career program.
  • Attractive employee discounts.
  • Performance-based bonuses.
Contact

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