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Transportation Specialist
vor 2 Monaten
**Job Summary**
LOGISTIC PEOPLE (Deutschland) GmbH is seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our logistics team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our transportation services.
**Key Responsibilities:**
- **Transportation Analysis**: Collaborate with our warehouse team to analyze transportation orders and optimize logistics processes.
- **Quote Procurement**: Source quotes from transportation and partner companies to ensure competitive pricing.
- **Load Disposition**: Coordinate the disposition of goods, including partial and full loads.
- **KPI Management**: Monitor and manage key performance indicators (KPIs) for shipments.
- **Document Creation**: Prepare and issue transportation documents.
- **Shipment Monitoring**: Track and monitor shipments to ensure timely delivery.
- **Scheduling**: Coordinate schedules and timelines for transportation services.
- **Claims and Reimbursement**: Handle claims and reimbursement processes for damaged or lost goods.
- **Data Management**: Manage and update freight data.
- **Customer Service**: Provide exceptional customer service and support to our clients.
- **Team Collaboration**: Participate in team meetings and contribute to a positive and collaborative team environment.
**Requirements:**
- **Education**: Completion of a commercial education, preferably in logistics and transportation.
- **Experience**: First-hand experience in logistics and transportation.
- **Software Skills**: Proficiency in Microsoft Office applications.
- **Language Skills**: Excellent Turkish and English language skills.
- **Soft Skills**: High service and customer orientation, teamwork, quality and safety awareness, reliability, and independence.
**Benefits:**
- **Friendly Team**: Join a welcoming team that values your contributions.
- **Comprehensive Onboarding**: Enjoy a thorough and systematic onboarding process.
- **Unlimited Contract**: Secure an unlimited contract with a reputable company.
