Travel Industry Professional
vor 3 Wochen
At American Express Global Business Travel, we're dedicated to helping our clients achieve success through innovative travel solutions. We're seeking a highly skilled Travel Industry Professional to join our team in Berlin or remotely across Germany.
About the Role:
We're looking for a Business Travel Specialist with a passion for delivering exceptional customer experiences. As a key member of our team, you'll be responsible for providing expert advice and support to our clients, ensuring their business travel needs are met with precision and care.
Key Responsibilities:
- Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
- Develop and maintain strong relationships with clients, understanding their business needs and preferences.
- Collaborate with internal teams to deliver seamless travel experiences, from flight bookings to hotel reservations.
- Stay up-to-date with industry trends and developments, ensuring our clients receive the latest travel insights and advice.
What We Offer:
- A dynamic and supportive team environment, with opportunities for growth and development.
- A competitive salary, plus a generous annual bonus.
- A comprehensive benefits package, including health insurance, retirement plans, and parental leave.
- Flexible working arrangements, with the option to work from home or in our Berlin office.
Requirements:
- A degree in a relevant field, such as tourism or hospitality.
- Proven experience in the travel industry, with a focus on business travel.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proficiency in IATA and Amadeus systems, with a strong understanding of travel technology.
Why Join Us:
At American Express Global Business Travel, we're committed to creating a workplace that's inclusive, diverse, and supportive. We believe in empowering our employees to reach their full potential, with opportunities for growth, development, and recognition.
Equal Opportunities Employer:
We're an equal opportunities employer, committed to attracting and retaining the best talent from diverse backgrounds. We welcome applications from all qualified candidates, regardless of age, sex, gender, pregnancy, race, color, citizenship, religion, disability, or any other characteristic protected by law.
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