Cloud Media Service Architect

vor 4 Wochen

Frankfurt am Main, Hessen, Deutschland Tencent Vollzeit

About Tencent Cloud Media Service

Tencent Cloud Media Service is a leading international audio and video brand that provides a one-stop media solution. Our comprehensive media processing infrastructure, named MPS, includes industry-leading encoders, media enhancement based on AI technology, and cloud real-time rendering and transmission technology.

We offer complete live streaming solutions for various industries, including OTT, e-commerce, entertainment, e-sports, and sports events. Through our comprehensive audio and video SDKs and PaaS services, we provide low-cost, efficient, and innovative solutions for global customers.

Job Responsibilities

  • Work closely with the regional sales team as the point of contact for customers in the field of audio and video, providing technical support for pre-sales technical consultation and PoC verification services, maintaining customer relationships, and assisting the business team in achieving their goals.
  • Support the regional architecture team in analyzing customers' media business technology architecture and identifying their needs and values in audio and video scenarios, providing industry solutions and case studies for international markets.
  • Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's audio and video products, helping customers achieve their goals and values, and effectively communicating customer requirements and industry requirements to the product development team.
  • Actively participate in public online and offline product/industry presentations to share Tencent's media product capabilities, industry experience, and insights, enhancing the influence of Tencent Cloud Media Service and strengthening and establishing Tencent's industry customer network in the field of media services.
  • Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, participating in workshops, and Media Demo Day.

Requirements

  • At least three years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area.
  • Excellent Chinese and English skills with fluency in communication, public speaking, and solution documents writing.
  • Familiarity with the audio and video field, such as live streaming, video on demand, encoding/decoding, and network transmission.
  • Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
  • Ability to be stationed in overseas regions for 1-2 years, to support and collaborate with the local regional team.
  • Experience in related industries or working with public clouds is a plus.
  • Excellent cross-cultural communication skills are preferred.

About Tencent

Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.

Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation, and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

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