Identity Access Management IT System Integrator
vor 1 Monat
Pixida is seeking a highly skilled IT Support Engineer to join our international team. As a key member of our team, you will be responsible for the integration of an identity access management (IAM) IT system for one of our premium automotive partners.
Responsibilities- Proactively analyze and resolve errors and problems in support (2nd level support)
- Develop and maintain documentation, including quick-start guides and guidelines
- Elaborate processes to reduce ticket volume
- Provide training and customer support
- Manage end-user feedback
- University degree in technical studies is an advantage
- Experience in IT support and ticket processing
- Proficiency in SQL and ServiceNow is an advantage
- Fluency in German and English
- A dynamic and innovative team with a great working culture and an employer that values new initiatives and ideas
- Flexible benefits, employer-sponsored pension plan, gym membership, and monthly vouchers
Pixida is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals. We encourage all individuals to apply. Please provide your CV, including certificates and employer references. Additionally, please provide information about your possible start date, salary expectations, and language skills.
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