Customer Support Technician
vor 4 Wochen
Als IT Support Specialist bei CANCOM sind Sie verantwortlich für die Sicherstellung des reibungslosen Betriebs in komplexen Systemumgebungen. Ihre Hauptaufgabe besteht darin, unseren Kunden einen erstklassigen Support zu bieten.
Aufgaben- Betreuung von Tickets: Bearbeitung von Anfragen unter Berücksichtigung der vereinbarten Service Level Agreements (SLAs).
- Technischer Support: Durchführung von Support- und Troubleshooting-Maßnahmen.
- Störungsmanagement: Beseitigung von Störungen im Rahmen des 1st und 2nd Level Supports.
- Kundenkommunikation: Sicherstellung einer klaren Kommunikation mit den Kunden, sowohl telefonisch als auch per E-Mail und über das Ticketsystem. Regelmäßige Statusupdates und Dokumentation sind ebenfalls Teil Ihrer Aufgaben.
- Remote Support: Durchführung von Analysen und Lösungen über Incident- und Changemanagement.
- Systemadministration: Überwachung und Pflege der Systemumgebung, einschließlich Softwareupdates und Patch Management.
Sie bringen eine hohe Kundenorientierung mit und sind in der Lage, technische Probleme effizient zu lösen. Teamarbeit und Kommunikation sind für Sie ebenso wichtig wie die eigenverantwortliche Bearbeitung Ihrer Aufgaben.
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Electrical Technician
vor 2 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland Orizon GmbH, Niederlassung Köln VollzeitElectrical Technician (m/w/d) - Industrial TechnologyOur Offer:Competitive Remuneration: Tariff remuneration according to iGZ/DGB tariff plus industry supplementsPersonalized Support: Qualified advice and deployment supportEmployee Benefits: Our employee benefit program Orizon PlusPointsAnnual Leave: Up to 30 days of annual leaveYour Future Workplace:As an...
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Electrical Technician
Vor 5 Tagen
Langenfeld, Nordrhein-Westfalen, Deutschland Orizon GmbH, Niederlassung Köln VollzeitElectrical Technician (m/w/d) - Industrial TechnologyOur Offer:Competitive Remuneration: Tariff remuneration according to iGZ/DGB tariff plus industry supplementsPersonalized Support: Qualified advice and deployment supportEmployee Benefits: Our employee benefit program Orizon PlusPointsAnnual Leave: Up to 30 days of annual leaveYour Future Workplace:As an...
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IT Support Specialist
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland GFO VollzeitPosition OverviewWe are seeking a dedicated IT Service Technician to enhance our IT support operations within the healthcare sector. The ideal candidate will be responsible for ensuring seamless technical assistance and support for both software and hardware systems.Key Responsibilities:Deliver exceptional technical support to healthcare facilities,...
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IT Support Specialist
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland GFO VollzeitPosition OverviewWe are seeking a dedicated IT Service Technician to provide exceptional support within the healthcare sector. This role involves:Assisting healthcare facilities with IT-related challengesDelivering comprehensive technical assistance for both software applications and hardware devicesSetting up and configuring user workstationsWorking...
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IT Support Specialist
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland GFO VollzeitPosition OverviewWe are seeking a dedicated IT Service Technician to enhance our operations within the healthcare sector. This role involves providing essential technical assistance and ensuring the smooth functioning of IT systems.Key Responsibilities:Assist healthcare facilities by delivering comprehensive technical support for both software and hardware...
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IT Support Specialist
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland GFO VollzeitPosition OverviewWe are seeking a dedicated IT Service Technician to enhance our operational efficiency within the healthcare sector. This role involves providing essential technical assistance to ensure seamless IT operations.Key Responsibilities:Assist in a fast-paced IT setting, delivering support to healthcare institutions.Resolve issues related to both...
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Client Support Executive
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland Deinzer GmbH VollzeitAbout UsDeinzer GmbH is a prominent provider of tailored Point Of Sale systems for the retail sector, serving a diverse clientele that includes large corporations, mid-sized consumer goods manufacturers, and institutional organizations.With a workforce of around 180 dedicated professionals and a robust revenue in the double-digit million range, we are...
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Sales Support Executive
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland Valmet VollzeitSales Support Executive (m/f/d)Are you eager to contribute to a leading global enterprise? Valmet's Flow Control division is on the lookout for a committed Sales Support Executive (m/f/d).Your responsibilities will encompass a range of activities:Developing proposals for clients and aiding in both commercial and technical procedures.Providing customer...
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Customer Service Associate
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland Deinzer GmbH VollzeitAbout UsDeinzer GmbH is a prominent provider of tailored Point Of Sale systems for the retail sector, serving a diverse clientele that includes large corporations, mid-sized consumer goods manufacturers, and institutional organizations.With a workforce of around 180 dedicated professionals and a robust revenue stream in the double-digit million range, we...
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Sales Support Associate
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland Deinzer GmbH VollzeitAbout UsDeinzer GmbH is a prominent provider of tailored Point Of Sale systems, serving a diverse clientele that includes large corporations, mid-sized consumer goods manufacturers, and institutional organizations.With a workforce of around 180 dedicated professionals and a stable revenue in the multi-million range, we are recognized as a leader in our...
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Technical Support Analyst
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitJob Overview As a Technical Support Analyst, you will be an integral part of the global IT Infrastructure and Support Team, concentrating on local IT assistance for various regional offices. Your role is crucial in delivering dependable, professional, and prompt IT support to end users. A customer-focused mindset is essential for effectively resolving...
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Langenfeld, Nordrhein-Westfalen, Deutschland 7th Space GmbH VollzeitWelcome to 7th Space GmbH, a leading Virtual Reality and Escape Games company in Europe. We are a dynamic and innovative team that creates unforgettable experiences for our guests.We are seeking a reliable and customer-focused individual to join our team as a Virtual Reality Experience Assistant. As a key member of our team, you will be responsible for...
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Langenfeld, Nordrhein-Westfalen, Deutschland 7th Space GmbH VollzeitWelcome to 7th Space GmbH, a leading Virtual Reality and Escape Games company in Europe. We are a dynamic and innovative team that creates unforgettable experiences for our guests.We are seeking a reliable and customer-focused individual to join our team as a Virtual Reality Experience Assistant. As a key member of our team, you will be responsible for...
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PAS Lead Engineer
Vor 6 Tagen
Langenfeld, Nordrhein-Westfalen, Deutschland emerson VollzeitAbout the Role:We are seeking a highly skilled PAS Lead Engineer to join our team at Emerson. As a key member of our Project Management team, you will be responsible for owning the delivery of a portfolio of projects, utilizing Emerson's global resources and standards.Key Responsibilities:Support the Project Lead or Project Manager in understanding and...
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Senior PAS Engineer
Vor 7 Tagen
Langenfeld, Nordrhein-Westfalen, Deutschland Copeland VollzeitAbout the Role:We are seeking a highly skilled PAS Lead Engineer to join our team at Copeland. As a key member of our Project Management team, you will be responsible for delivering a portfolio of projects, utilizing Emerson Process Management global resources and standards.Key Responsibilities:Support the Project Lead or Project Manager in understanding and...
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Senior PAS Engineer
Vor 5 Tagen
Langenfeld, Nordrhein-Westfalen, Deutschland Copeland VollzeitAbout the Role:We are seeking a highly skilled PAS Lead Engineer to join our team at Copeland. As a key member of our Project Management team, you will be responsible for delivering a portfolio of projects, utilizing Emerson Process Management global resources and standards.Key Responsibilities:Support the Project Lead or Project Manager in understanding and...
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Technical Support Analyst
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitJob Overview As a Technical Support Analyst, you will be an integral part of the global IT Infrastructure and Support Team, focusing on delivering local IT assistance for various regional offices. Your role is essential in ensuring reliable, professional, and timely IT support for end users, emphasizing a customer-oriented approach to resolving issues and...
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Technical Support Analyst
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitJob Overview As a Technical Support Analyst, you will be an integral part of the global IT Infrastructure and Support Team, providing essential IT assistance to regional offices. Your role is pivotal in ensuring a dependable, professional, and prompt IT service for end users. A strong customer-focused mindset is essential to effectively address issues and...
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Technical Support Analyst
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitJob Overview As a Technical Support Analyst, you will be an integral part of the global IT Infrastructure and Support Team, concentrating on local IT assistance for various regional offices. Your role is crucial in delivering dependable, professional, and prompt IT support to end users. A customer-focused mindset is essential for effectively resolving...
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Technical Support Analyst
vor 4 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitJob Overview As a Technical Support Analyst, you will be an integral part of the global IT Infrastructure and Support Team, focusing on providing local IT assistance for various regional offices. Your role is crucial in ensuring reliable, professional, and timely IT support for end users, emphasizing a customer-centric approach to effectively resolve issues...