Customer Service Representative

Vor 6 Tagen

Radolfzell, Baden-Württemberg, Deutschland NAME IT Vollzeit

About Us:

At NAME IT, we believe that our employees are the heart of our business. That's why we're committed to creating a work environment that's supportive, inclusive, and empowering.

Job Summary:

We're seeking a highly motivated and customer-focused individual to join our Shop Team as a Aushilfe/Studentische Aushilfe. As a key member of our team, you'll be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging shopping experience for our customers.

Key Responsibilities:

  • Provide friendly and approachable customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, including current promotions and sales, to effectively assist customers with their purchases.
  • Contribute to a positive and engaging shopping experience by maintaining a clean and organized store environment, restocking shelves, and ensuring that all products are properly displayed.
  • Work collaboratively with the team to achieve sales goals and objectives, including participating in visual merchandising and stockroom activities.
  • Participate in ongoing training and development opportunities to enhance product knowledge and customer service skills.

What We Offer:

  • A dynamic and supportive work environment that encourages growth and development.
  • A competitive salary and benefits package, including a 30-day paid vacation allowance.
  • Opportunities for career advancement and professional growth within the company.
  • A comprehensive training program that includes product knowledge, customer service, and sales techniques.
  • A fun and inclusive team culture that values diversity and promotes a positive work-life balance.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong product knowledge and a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • High school diploma or equivalent required; post-secondary education an asset.

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