German Customer Service Representative for Singapore Airlines

vor 2 Monaten


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Customer Service Representative for Singapore Airlines

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for Singapore Airlines. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on flight schedules, fares, and travel requirements
  • Process customer requests and transactions efficiently and effectively
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements:
  • High level of fluency in German
  • Good communication skills in English
  • Customer service experience preferred
  • Strong verbal and written communication skills utilizing active listening
  • Ability to learn and adapt to new software technologies
What We Offer:
  • Competitive monthly salary + 2 extra salaries per year
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process)
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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