Product and Quality Assurance Engineer
vor 2 Monaten
We are seeking a highly skilled Product and Quality Assurance Engineer to join our Flight Operations team within an established Earth Observation service onsite in Darmstadt. As a key member of our team, you will be responsible for ensuring the quality and reliability of our space operations.
Key Responsibilities- Configure and Maintain Quality Tools: Develop and implement quality tools to ensure efficient and effective quality management.
- Anomaly Tracking and Resolution: Track and process all anomalies in relevant databases, both ground and spacecraft related, and support ground & spacecraft Anomaly Review Boards (ARBs).
- Product Tree Maintenance: Maintain the product tree of each mission to reflect the evolving configuration baseline.
- Reporting and Documentation: Regularly report the FOS configuration and its baseline documentation, and provide quality review of documents on request.
- Change Management: Track and process all change requests, and stimulate the regular assessment of FOS risks and reflect the update in the relevant risk registers.
- Lessons Learned and Document Production: Stimulate the collection of lessons learned after major mission phases, and survey document production.
- Quality Management System (QMS) Compliance: Monitor compliance to applicable QMS procedures and support the team for every occurring audit.
- Simulation and Debriefing Support: Attend agreed simulation sessions and support the chasing of actions raised in the Debriefing.
- Service Operations Contract Support: Support the service operations contract in terms of the reporting, KPI and relevant information quality.
- Product and Quality Assurance Experience: Proficient in Product and Quality Assurance of Missions in Development and Operations.
- Operational Experience: Experience in working in an operational environment.
- Configuration Management: Fully proficient in Configuration Management.
- Risk Management: Previous experience in operational experience on risk management process (risk register, trend, acceptance).
- Quality Management System: Familiar with Quality Management system, if ESOC QMS will be a strong asset.
- ECSS and ISO Standards: Familiarity with ECSS Standards applicable to the Ground Segment and the ISO 9001 Standard.
- Communication and Coordination: Proven experience in coordination of anomalies investigation and resolution, report generation, and ability to coordinate activities internal and external to the FOS team.
Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. We offer space capabilities across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.
We work within the heart of the space sector, understanding the challenges our customers face. When it comes to recruitment, we are experts in sourcing the very best talent within space engineering, earth observation, satellite communications, and cyber security. We have placed hundreds of people from postgraduates through to C-suite executives into space agencies, satellite operators, manufacturers, system integrators, consultancies, earth observation/remote sensing, launch providers, and much more.
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