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German Customer Support Specialist in Greece
vor 3 Monaten
Teleperformance collaborates with Microsoft to offer outstanding prospects for technology enthusiasts eager to work with a global leader in technology.
If you are fluent in German and are interested in the realms of software, consumer electronics, personal computing, and online services, this is your opportunity to be part of the German Microsoft Support team, assisting customers from Germany, Austria, and Switzerland.
Your Responsibilities:Depending on the specific team, your duties may include:
- Understanding customer needs and providing suitable solutions, including sales
- Assisting customers with billing inquiries, processing transactions, and resolving issues promptly
- Helping customers with order placements and related concerns
- Responding to customer inquiries and troubleshooting or escalating technical issues
- Following standard diagnostic procedures to effectively address frequently asked questions
- Ensuring customer satisfaction
- Collaborating with colleagues to share ideas and solutions
- Enjoying your experience in Greece
- Exceptional communication skills in German
- Proficient in English (B2+ level)
- Experience in sales of consumer products and services is advantageous
- Technical skills for troubleshooting customer issues
- Advanced internet research capabilities
- Empathetic nature with strong communication skills
- A positive and adventurous mindset
- A willingness to learn and absorb knowledge
- Comprehensive support for your relocation to Greece (including flight expenses, accommodation, and assistance with housing)
- Competitive monthly salary plus two additional salaries annually
- Referral Program: Recommend friends and earn bonuses
- Health benefits and various discounts
- Thorough training by certified professionals
- Opportunities for professional growth and development
- Special events and community initiatives
- Complimentary online Greek language courses
- Modern facilities that provide a pleasant working environment
- Work for a Great Place to Work-Certified Company that values diversity
This role presents a valuable opportunity to enhance your career within a multinational organization, gaining significant experience and skills while representing a leading global brand. You will be part of a company that promotes diversity and offers equal opportunities for all individuals, regardless of gender, ethnicity, religion, culture, or age.
Considering relocating and curious about the cost of living in Greece? Discover more:Greece boasts a rich history, vibrant culture, favorable climate, and delicious cuisine, all while maintaining a cost of living that is among the lowest in Europe, as reported by Greek authorities and the EURES network. It’s no surprise that Greece is a favored destination for both tourists and expatriates.
Interested in more opportunities?Would you like to explore additional German-speaking job options?
Are you seeking even more available positions?
Kundenberater, Kundenservice, Kundenberatung, Quereinsteiger, Teilzeit, Vollzeit, Vertrieb, Büro, call center, customer service, customer support, german speaker, german speaking, deutsch
