Aktuelle Jobs im Zusammenhang mit Client Relations Supervisor - Kronberg, Hessen - JLL

Shape the Future with JLL

At JLL, we are dedicated to redefining the landscape of real estate through innovative services, expert guidance, and cutting-edge technology. Our commitment to excellence drives us to seek out the most talented individuals who are eager to cultivate their careers in a supportive environment. Whether your background lies in real estate, technical services, or you are transitioning from another field, we invite you to explore opportunities with us as we work towards a brighter future.

Unified Team Approach

The selected candidate will represent GBS Workplace Services and oversee all subcontractors involved in the Integrated Facilities Management (IFM) services.

Key Responsibilities

• Foster strong working relationships with all stakeholders.
• Maintain a safe and healthy work environment, ensuring adherence to company and client policies.
• Uphold a professional image of JLL, consistently delivering outstanding customer service.

Stakeholder Engagement

• Regularly communicate with P&G stakeholders, including HR representatives and on-site personnel, to review service delivery and future planning.
• Serve as the primary contact for Facilities Soft Services at client locations.
• Actively engage with end users to ensure their expectations are met and exceeded.

Enhancing Human Experience

• Thrive in a dynamic environment and demonstrate attention to detail to achieve timely, high-quality results.
• Create memorable experiences for clients and the internal JLL team while prioritizing safety.
• Embrace a culture of innovation, turning challenges into opportunities and thinking creatively.
• Exemplify teamwork and accountability, serving as a role model for others.
• Maintain an open mindset towards new ideas, focusing on continuous improvement and customer satisfaction.
• Promote a culture of collaboration, recognizing that everyone contributes to the overall success.
• Lead with empathy and positivity, fostering a supportive workplace atmosphere.
• Champion JLL's core values of ethics, teamwork, and excellence.
• Passionately engage with people in all aspects of the role.

Asset Oversight

• Assist in preparing for asset audits.
• Manage tagging of new assets and preparation of relevant documentation.

Vendor and Financial Management

• Ensure effective vendor management, delivering services on schedule and within budget.
• Adhere to procurement guidelines and best practices.
• Evaluate vendor proposals for various services.
• Support the Facility Manager in sourcing related work.
• Prepare invoices, purchase orders, and accruals.
• Collaborate with regional and global purchasing teams to implement sourcing strategies.
• Act as the main point of contact for contract partners, ensuring regular follow-up on operations.
• Strive to meet financial targets within the scope of responsibility.
• Provide standard reporting and management updates as required.

Health, Safety, and Environmental Management

• Support the preparation of annual health and safety audits.
• Enforce strict safety protocols to achieve a zero-accident rate.
• Comply with all health, safety, and environmental requirements.

Security Oversight

• Manage daily operations and conduct regular meetings with local security providers.
• Assist in annual audits as required.

Operational Management

• Support regional and local GBS Workplace Services initiatives.
• Facilitate communication and support for local clients and teams.
• Document processes for initiatives and standard operating procedures.
• Assist in the development and delivery of training for operational teams.
• Engage with counterparts across regions to share ideas and best practices.
• Deliver services as outlined in relevant agreements.
• Monitor key performance indicators and strive to meet targets.
• Seek innovative solutions to enhance client service and reduce costs.

Location: On-site

If this opportunity aligns with your career aspirations, we look forward to learning more about you and your unique contributions.

JLL Privacy Commitment

At JLL, we prioritize the protection of personal information and adhere to strict privacy standards throughout our recruitment process. We are committed to maintaining the security of your data and retaining it only as long as necessary for legitimate business purposes.

For more information on how we handle personal data, please refer to our Candidate Privacy Statement.

JLL is an Equal Opportunity Employer and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the employment process.