Front Desk Associate

vor 3 Wochen

Bremen, Bremen, Deutschland Penta Hotels Worldwide GmbH Vollzeit
Customer Service Representative Opportunity at Penta Hotels Worldwide GmbH

We are seeking a highly organized and friendly Front Desk Associate to provide exceptional service to our guests and ensure a seamless experience at our hotel.

Key Responsibilities:
  • Welcoming guests and processing check-ins with a smile
  • Offering helpful recommendations and insider knowledge about the local area
  • Assisting new guests with navigating the hotel and its amenities
  • Managing office tasks, including handling cash transactions and responding to customer inquiries
  • Bidding farewell to our guests with a warm goodbye
Requirements:
  • Previous experience in hotel reception or customer-facing roles
  • Strong attention to detail and commitment to maintaining high cleanliness and hygiene standards
  • Familiarity with property management systems, such as Mews
  • Proficiency in both English and German languages
  • Excellent communication and interpersonal skills
What We Offer:
  • Competitive salary and comprehensive benefits package
  • Flat organizational structure, where your voice is valued and heard
  • Opportunities for professional growth and development, including training and mentorship
  • Casual dress code and a relaxed work environment
  • Discounts on food and beverages
  • A diverse and international work environment

If you are a motivated and customer-focused individual, we encourage you to submit your application. We look forward to reviewing your qualifications.

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