Service Management Consultant
vor 4 Wochen
Exciting Opportunity for Service Management Consultant Specializing in ServiceNow
About StaffHost Digital: Join a renowned ServiceNow Elite partner with a solid reputation in the industry. Experience a collaborative team atmosphere with frequent social gatherings and avenues for professional advancement.
Position Overview: We are in search of a seasoned Service Management Consultant with a strong background in ServiceNow deployment. This role is ideal for individuals proficient in ITIL methodologies across sectors such as finance, insurance, or public administration.
Key Responsibilities:
- Needs Assessment: Analyze client requirements and design effective ITSM workflows utilizing ServiceNow and ITIL frameworks.
- Project Leadership: Oversee ServiceNow initiatives to fulfill client specifications and adhere to industry benchmarks.
- Training and Development: Conduct educational sessions to inform clients about ServiceNow capabilities.
- Ongoing Support: Offer technical advice and continuous support to guarantee optimal platform usage.
Qualifications:
- Technical Proficiency: In-depth understanding of ITIL, ITSM, and ServiceNow.
- Sector Experience: Knowledge of financial services, insurance, or public sector operations.
- Communication Abilities: Proficient in both German and English.
- Client-Centric Mindset: Analytical with a focus on customer satisfaction.
What We Offer:
- Collaborative Culture: A supportive team environment with opportunities for advancement.
- Career Development: Clear pathways to senior positions for high achievers.
- Team Engagement: Regular social activities to foster a positive workplace culture.
- Work Flexibility: Options for remote work available throughout the country.
We appreciate your interest in this position. Our team will reach out to you shortly if your application is successful.
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