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International Customer Service Representative
vor 2 Monaten
About the Role
We are seeking a highly organized and detail-oriented International Customer Service Representative to join our team at people-s-place GmbH. As a key member of our customer service team, you will be responsible for providing exceptional support to our international customers, ensuring their needs are met promptly and professionally.
Key Responsibilities
- Manage international orders from entry to delivery, acting as a liaison between customers, warehouse/shipping, and production.
- Coordinate with internal teams to ensure timely and accurate order fulfillment.
- Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Develop and maintain strong relationships with international customers and partners.
- Prepare detailed proposals and shipping documents, ensuring compliance with export regulations.
- Correspond with stakeholders in both French and English, maintaining clarity and professionalism in communication.
Requirements
- Good organization and capability of handling a variety of issues and assignments.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Fluency in both French and English.
- Strong problem-solving and analytical skills.
What We Offer
- Additional holiday pay to make your vacations even more rewarding.
- Company special payment.
- Pension scheme for your financial security in retirement.
- Asset-forming benefits to help you achieve your financial goals efficiently.
- Public transportation subsidy to ease your commute.
- Financial childcare assistance to support your family needs.
- Seasonal fruit provisions to promote a healthy lifestyle at work.
- Exclusive employee discounts on products and services.
- Job bicycle program for a fit lifestyle and eco-friendly commute.
