Technical Assistance Coordinator

vor 3 Monaten


Roding, Bayern, Deutschland MB Automation GmbH & Co. KG Vollzeit
Exciting Opportunity in Technical Service Support

About MB Automation GmbH & Co. KG:

Join our dynamic team at MB Automation GmbH & Co. KG, a frontrunner in delivering cutting-edge technical solutions tailored to meet our clients' needs.

Position: Technical Service Support
Your Responsibilities:
  • Serve as the primary liaison for clients and service personnel
  • Provide guidance on technical challenges and product-related questions
  • Oversee the allocation of service technicians
  • Maintain and manage spare parts inventory
  • Work collaboratively with multiple departments
  • Evaluate market trends and proactively promote service offerings
Your Qualifications:
  • Completed technical education in electronics, mechatronics, or a related discipline
  • Previous experience in a service role or as an assembly technician
  • Strong technical knowledge coupled with excellent customer service abilities
  • Willingness to work in a 24/7 shift environment
  • Proficiency in SAP and MS Office is advantageous
  • Fluency in both German and English
  • Detail-oriented and self-sufficient work style
What We Offer:
  • Attractive salary packages and performance bonuses
  • Comprehensive pension scheme and insurance benefits
  • Continuous training and professional development opportunities
  • Engaging employee events and global exposure
  • On-site facilities including a company cafeteria and fitness center