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Operation Support Specialist

vor 2 Monaten


Stuttgart, Baden-Württemberg, Deutschland FedEx Vollzeit

Job Summary

We are seeking a highly organized and detail-oriented Operation Support Specialist to join our team at FedEx. As an Operation Support Specialist, you will play a critical role in ensuring the smooth operation of our logistics and customer service processes.

Key Responsibilities

  • Coordinate and manage the flow of operations to meet customer demands and company goals.
  • Process and handle customer inquiries and issues in a timely and professional manner.
  • Perform data entry and maintain accurate records to ensure efficient operations.
  • Assist in the preparation and distribution of packages and materials.
  • Provide exceptional customer service and support to internal and external customers.
  • Collaborate with cross-functional teams to resolve issues and improve processes.

Requirements

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.
  • Ability to lift up to 32 kg and move heavy packages with assistance.
  • Proficiency in Microsoft Office and other software applications.

About FedEx

FedEx is a global leader in the express transportation industry, committed to delivering exceptional service and value to our customers. We offer a dynamic and inclusive work environment that fosters growth and development for our team members.

Our Culture

At FedEx, we value our people and strive to create a work environment that is inclusive, diverse, and supportive. We believe in the importance of teamwork and collaboration, and we encourage our team members to be innovative and creative in their approach to problem-solving.