Guest Services Associate
vor 2 Wochen
About MR Jobfinder GmbH
MR Jobfinder GmbH is dedicated to connecting talented individuals with rewarding career opportunities. We strive to understand your unique skills and aspirations, helping you find the perfect role that aligns with your goals.
Position Overview: Receptionist/In (m/w/d)
We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Services Associate. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from arrival to departure.
Responsibilities:
- Manage guest reservations and check-in/check-out procedures with efficiency and accuracy.
- Provide personalized assistance to international guests, addressing their inquiries and requests promptly and professionally.
- Handle hotel cash registers, processing payments securely and efficiently.
- Maintain a welcoming and organized reception area, ensuring a pleasant environment for our guests.
Requirements:
- Excellent German language skills are essential, with at least B-level English proficiency and A-level French.
- A valid extended police clearance certificate is required.
- Prior experience in the hospitality industry is highly desirable.
- Proficiency in using computer systems and software applications.
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