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Service Operations Leader
vor 4 Wochen
Position: Service Operations Leader
Jockel Brandschutztechnik is a prominent entity in the realm of proactive fire safety solutions. With over 20 years of expertise, we have evolved to become a foremost provider in our sector. Our operations span across 15 locations, employing more than 500 dedicated professionals who deliver exceptional services to our clientele. Our dedication to excellence and innovation distinguishes us as a trustworthy partner in fire safety.
Key Responsibilities:
- Oversee and direct the service team effectively
- Perform on-site evaluations and technical inspections
- Generate precise service quotations
- Organize and manage service operations
- Guarantee the execution of service protocols and achievement of objectives
- Arrange customer service activities to fulfill their requirements
- Ensure quality assurance and adherence to regulations
- Prepare and manage service orders
- Collaborate with other divisions
- Report to upper management
Required Qualifications:
- Solid foundation in technical or commercial disciplines
- Extensive experience in a comparable position
- Exceptional communication and collaborative skills
- Customer-focused and professional demeanor
- Ability to operate autonomously and maintain organization
- Proficient in Microsoft Office Suite
- Proven commitment and perseverance
What We Offer:
- Employment Type: Permanent position within a growing family-run enterprise
- Training: Customized onboarding experience with guidance from mentors
- Benefits: Financial assistance and retirement plans
- Health Initiatives: Workplace wellness programs and perks
- Career Development: Opportunities for personal advancement
- Team Environment: Emphasis on collaboration and mutual respect
- Additional Perks: Discounts through our partner network
