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Service Owner

vor 2 Monaten


Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

About Delos Cloud

Delos Cloud, a pioneering cloud platform founded by SAP, aims to deliver a sovereign cloud solution for the digital transformation of the German public sector. The platform is a crucial component for the implementation of the German Administrative Cloud Strategy (DVS) in compliance with all relevant data protection, IT security, and secrecy requirements of the BSI. Delos Cloud is a trusted partner of the federal, state, and local IT service providers and complements their service portfolio. Therefore, you will find exciting and varied tasks in an innovative and meaningful environment. For more information, please visit:

What you'll do

  • Drive digital transformation: In this pioneering role, you will play a key role in building and developing the Azure-based and sovereign Delos Cloud. You will drive the digital transformation of the German public administration through the adoption and use of Microsoft 365. As Service Owner M365, you will be responsible for the strategic direction and development of the platform and ensure that it meets the specific requirements of the authorities and ministries.
  • Take responsibility with vision: You will define the service strategy for M365 in the Delos Cloud and assume overall responsibility for the service lifecycle. From planning and implementation to operation and optimization of the platform, everything is in your hands.
  • Interface between business and IT: As a liaison between the specialist departments of the public administration and the IT teams at Microsoft, you will ensure that the needs of the customers are heard and incorporated into the cloud solution.
  • Collaborate and communicate: You will maintain close relationships with all stakeholders, both internally at Microsoft and externally with the authorities and ministries. Through transparent communication and proactive action, you will build trust and promote cooperation.
  • Drive innovation: You will stay up-to-date on the latest trends and developments in collaboration technologies and identify new potential for the M365 platform. With your innovative spirit and expertise, you will drive the development of the platform forward.

What you bring

  • M365 expert: You have in-depth expertise in the M365 platform and are familiar with the various services and functions
  • Strategic thinking: You have a strong strategic mindset and are able to translate the needs of the public administration into a future-oriented cloud strategy
  • Leadership: With your communicative nature and your enthusiastic demeanor, you motivate teams and lead them successfully to their goals
  • Negotiation skills: You are a skilled negotiator and can confidently represent the interests of the Delos Cloud to third parties
  • ITIL knowledge: ITIL processes are familiar to you and you apply them in your daily work
  • Cloud enthusiast: You are passionate about cloud technology and excited about the opportunity to help shape the digital transformation of the public administration
  • Fluent German and English language skills

You are...

  • ...a communicative team player with strong social skills
  • ...a solution-oriented pragmatist with the ability to grasp complex issues and translate them into understandable recommendations for action
  • Independent and proactive doer who takes responsibility and gets things done
  • ...a highly motivated and performance-oriented employee who identifies with his or her tasks

What we offer

  • A flexible work environment that promotes a healthy balance between personal and professional life
  • Excellent development opportunities
  • Competitive salary and various employee discounts and vouchers
  • Flexible working models such as working from home flexibility as well as time-off models
  • Flexible mobility programs (e.g. company car policy, JobRad, etc.)
  • In the office: free lunch, water, excellent coffee, and opportunities for outdoor sports activities
  • Additionally: Company pension plan, share participation options, working time account, etc.
  • Intense onboarding, incl. personal buddy
  • We believe in unleashing all talent and creating a better and more equitable world.

We are proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity. We provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Delos Cloud and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid