Customer Service Host
vor 4 Wochen
Company Overview: Novotel Aachen City is a premier hotel situated in a vibrant urban setting, providing easy access to the rich history and culture of the region. The establishment features a total of 154 well-appointed guest rooms, complemented by 7 versatile meeting spaces, ensuring comfort and convenience for all visitors. Each room is designed with modern amenities, including air conditioning, soundproofing, and complimentary Wi-Fi, along with a cozy seating area and a coffee/tea station.
Position Overview: As a Front Office Agent, you will play a crucial role in delivering exceptional service to our guests. Your responsibilities will include:
- Welcoming guests upon arrival and providing them with necessary information about the hotel and its amenities.
- Managing check-in and check-out processes efficiently.
- Addressing guest inquiries and resolving any issues promptly.
- Coordinating with other departments to ensure a seamless guest experience.
- Maintaining the front desk area and ensuring it is organized and presentable.
Employment Type: Full-time
Join our dedicated team at Novotel Aachen City, where we strive to create memorable experiences for our guests through outstanding service and hospitality.
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