Aktuelle Jobs im Zusammenhang mit Guest Services Representative - Münster, Nordrhein-Westfalen - Mövenpick Hotel Münster
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Customer Service Representative Dutch
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Customer Service Representative Dutch
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Customer Service Representative Dutch
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Münster, Nordrhein-Westfalen, Deutschland Majorel Münster GmbH VollzeitAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at Majorel Münster GmbH. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key ResponsibilitiesHandle customer inquiries via phone, email, and chatProvide solutions to...
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Customer Service Representative Dutch
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Customer Service Representative Dutch
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Münster, Nordrhein-Westfalen, Deutschland Majorel Münster GmbH VollzeitAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at Majorel Münster GmbH. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key ResponsibilitiesHandle customer inquiries via phone, email, and chatProvide solutions to...
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Customer Service Representative Dutch
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Customer Service Representative Dutch
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Münster, Nordrhein-Westfalen, Deutschland Majorel Münster GmbH VollzeitAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at Majorel Münster GmbH. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the Dutch language.Key ResponsibilitiesHandle customer inquiries and issues via phone, email, and chatProvide...
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Customer Service Representative Dutch
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Customer Service Representative Dutch
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Sales Representative
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Customer Service Representative
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Guest Services Representative
vor 3 Monaten
Mövenpick Hotel Münster is a distinguished 4-star superior establishment known for its spacious and inviting accommodations. With 11 versatile conference rooms, it stands out as a premier venue for events and meetings in the Münster region.
The hotel is home to the Mövenpick Restaurant, the exquisite Fine Dining Restaurant "Chesa Rössli," and a well-frequented Lounge Bar. Guests can also unwind in the sauna and fitness area located on the rooftop terrace.
We are currently in search of a Front Office Agent / Receptionist (m/f/d) to enhance our team.
Location: Münster
Employment Type: Full-time
Key Responsibilities:
- Assisting guests and addressing inquiries and requests
- Facilitating check-in and check-out processes
- Managing the phone system and directing calls appropriately
- Resolving guest complaints and escalations
- Providing comprehensive guest information
- Understanding pricing structures, room types, and hotel amenities
- Monitoring daily guest arrivals
- Managing reservations effectively
- Preparing cash transactions
- Overseeing booking procedures and creating debtor accounts
- Maintaining accurate data records
Qualifications:
- Proven experience in upscale hospitality with a focus on hotel or event management
- Warm and approachable demeanor
- Dependable team player with a proactive mindset
- Enthusiastic and adaptable collaborator
- Strong written and verbal communication skills in English
- Ability to thrive under pressure, demonstrating flexibility and organizational prowess
Benefits:
- Permanent employment contract with an optional company pension scheme
- Attractive salary with performance bonuses
- Special birthday gift
- Complimentary staff meals
- Health and wellness benefits, including massages
- Employee discounts on hotel services
- Company events and celebration days
- Opportunities for training and professional development
- Additional perks and discounts through corporate partnerships
We eagerly anticipate your application.
