We are seeking a highly skilled Product Service Owner to join our team at ZEISS. As a Product Service Owner, you will be responsible for designing and implementing an efficient authorization concept that meets the requirements of our business areas.

• Deep functional understanding of Signavio software, authorization concept, architecture, and functionalities
• Design and implementation of an efficient authorization concept that meets the requirements of the business areas
• Design, ensure, and build up the support for all business users in all levels (first, second, and third level support)
• Ensuring the technical functionality of the tool, its development, and usage
• Establishment of a test system to ensure a GxP-validated environment in Signavio with together with SAP-Signavio as the SaaS provider
• Setup, implementation, and further development of interfaces to OpenText Extended ECM and other applications
• Provide technical guidance to project managers and BPM experts in customer segments and service functions
• Coordination with Signavio and direct contact with SAP-Signavio

• An excellent university degree, preferably in Economic or business administration, or computer science, paired with a passion for BPM Modeling and processes analytics
• Creative thinking and strong analytical and problem-solving skills
• Fluent English and advanced German language skills
• Good professional experience in Process Modeling and Design, Transformations Processes, or Key User role for Signavio
• Absolute team worker
• Strong and successful in project management and able to support national and international project teams and coordinate with external Partners
• Excellent communication skills and the ability to support business together with a deep understanding of customers' needs