Mobilfunk-Bestandskunden Advisor

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our Mobilfunk-Bestandskunden.

Key Responsibilities

• Conduct consultative and informative sales conversations with our Mobilfunk-Bestandskunden, analyzing customer needs and providing recommendations on suitable products and services.
• Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
• Work closely with internal teams to resolve customer complaints and issues in a timely and professional manner.
• Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.

About You

• You have excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
• You are a team player with a positive attitude and a passion for delivering exceptional customer service.
• You are proficient in using technology to manage customer interactions and data.
• You have a strong work ethic and are able to work in a fast-paced environment.

What We Offer

• A competitive salary and bonus structure, with opportunities for career growth and development.
• A comprehensive training program to ensure you have the skills and knowledge needed to succeed in the role.
• A collaborative and supportive work environment, with a focus on teamwork and open communication.
• A range of benefits and perks, including health insurance, retirement plans, and employee assistance programs.

About KiKxxl GmbH

KiKxxl GmbH is a leading provider of Mobilfunk-Bestandskunden services, with a strong commitment to customer satisfaction and employee development. We are proud to offer a dynamic and inclusive work environment, with opportunities for growth and advancement.