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IT Support Specialist

vor 2 Monaten


Neuss, Nordrhein-Westfalen, Deutschland ResMed Vollzeit

**About Us**

ResMed is a leading global healthcare company that develops and manufactures innovative medical devices and software solutions for the treatment of sleep apnea, chronic obstructive pulmonary disease (COPD), and other respiratory disorders.

**Job Summary**

We are seeking an experienced IT Administrator to join our team at ResMed. As an IT Administrator, you will be responsible for providing first- and second-level support to our customers, onboarding new customers, configuring and installing virtual servers, and performing periodic on-call duties.

**Key Responsibilities**

  • Provide first- and second-level support to our customers via phone, email, or remote access
  • Onboard new customers and ensure a smooth transition to our services
  • Configure, install, and administer virtual servers, including Windows Server, Exchange, Citrix, and SQL Server
  • Perform periodic on-call duties outside of regular business hours, which will be compensated or rotated with other team members

**Requirements**

  • Completed education as a Fachinformatiker or equivalent experience as a System Administrator
  • Excellent knowledge of Windows Server administration
  • Experience with Exchange Admin Center, Citrix Xen-Center, and SQL Server Management Studio
  • Experience in handling customer inquiries and resolving issues
  • Excellent German language skills, both written and spoken

**What We Offer**

  • 30 days of paid vacation to recharge and pursue personal interests
  • A competitive salary that reflects your skills and experience
  • The opportunity to work in a hybrid environment
  • The chance to participate in our stock purchase program and benefit from the company's growth
  • A company-matched retirement plan to secure your financial future
  • The option to lease a bike through JobRad and explore the area in an eco-friendly way
  • Corporate benefits for various products
  • Mental health support through TELUS Health, offering assistance in various aspects of life
  • Extensive opportunities for training and professional development, including access to LinkedIn Learning