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Information Technology Engineer
vor 2 Monaten
Position Overview:
Doctolib is seeking a skilled IT Engineer to enhance its information systems across multiple countries, including France, Germany, Italy, and the Netherlands. Your role will involve implementing top-tier solutions and tools to support our business teams, ensuring exceptional service delivery to all Doctolibers.
Key Challenges:
In this position, you will play a vital role in supporting healthcare professionals who utilize Doctolib daily, as well as the millions of users visiting our platforms each month. Your focus will be on delivering an outstanding user experience.
Reporting Structure:
You will report directly to the IT Squad Leader and collaborate closely with various business teams at Doctolib, as well as with IT Operations and Security teams. Your leadership will be characterized by a proactive, hands-on approach and a commitment to knowledge sharing among peers.
Responsibilities:
- Develop integrations between applications using various methods (APIs, scripts, iPaaS, ETL, etc.).
- Evaluate and qualify new SaaS solutions for the IT application landscape, ensuring alignment with business performance, cost-effectiveness, security, and design consistency.
- Collaborate with internal customers to define functional and technical requirements for solutions you will develop, deploy, and maintain, including the creation of technical and functional documentation for support teams.
- Implement automation processes for user onboarding and offboarding, license management, and data handling, which are essential for a scaling organization.
- Act as the Level 3 escalation point for support requests and IT crisis management, including participation in weekly on-call shifts.
- Mentor junior engineers and support teams as part of your daily responsibilities.
Candidate Profile:
- Possess a cloud administrator certification (Azure, AWS, etc.).
- Experience with Azure cloud services (PaaS, IaaS, FaaS).
- Proficient in scripting languages such as Python, PowerShell/Bash, and JavaScript, along with familiarity with development practices/tools like GitHub, CI/CD, testing, and API development (REST/SOAP).
- Knowledge of security protocols: IAM/IGA, SSO, SAML, OAuth2, OpenID.
- Understanding of protocols including HTTP, DNS, LDAP, SFTP, IP, ICMP, TLS, and architectural styles like REST and SOAP.
- Strong communication skills with a focus on internal customer relations, showcasing a service-oriented mindset with both technical and functional expertise.
- Familiarity with Agile/SCRUM methodologies and tools, including Atlassian boards.
- Demonstrate curiosity, autonomy, flexibility, rigor, enthusiasm, and a passion for teamwork.
- Comfortable in a fast-paced, dynamic environment typical of a scaling organization.
- Fluency in written and spoken English.
Additional Information:
- Knowledge of AWS services (e.g., Lambda functions, S3 buckets, CloudWatch, Amazon Connect, EKS, CloudFormation) is a plus.
- Familiarity with Infrastructure as Code (IaC) tools like Terraform is advantageous.
- Experience with Boomi as an Integration Platform as a Service (iPaaS) is beneficial.
- Knowledge of PowerAutomate is a plus.
Company Overview:
Founded in 2013, Doctolib is among Europe's fastest-growing healthcare technology companies, dedicated to creating valuable solutions for healthcare professionals and patients. We prioritize data privacy and aim to build services that have a positive social impact. At Doctolib, we celebrate diversity and are committed to equal employment opportunities for all individuals.
