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Communications Cloud Professional

vor 2 Monaten

Düsseldorf, Nordrhein-Westfalen, Deutschland Manning Global AG Vollzeit

Job Title: Communications Cloud Business Analyst

Company: Manning Global AG

Job Type: Permanent

Location: Germany

About the Role:

We are seeking a skilled Communications Cloud Business Analyst to join our team at Manning Global AG. As a key member of our business, you will be responsible for analyzing client requirements and proposing standard functionality to business stakeholders.

Key Responsibilities:

  • Analyze client requirements and propose OOTB Standard functionality to business stakeholders
  • Discuss requirements with clients related to SFDC and Vlocity
  • Document user stories and discuss requirements with designer and development teams
  • Give demos to business stakeholders
  • Experience with Vlocity Configure-Price-Quote (CPQ) and Vlocity Enterprise Product Catalog (EPC) and Vlocity Order Management (OM) modules
  • Knowledge of Sales, Service Cloud, Marketing Cloud, and Mulesoft is an added advantage
  • Experience in JIRA, Confluence, and well-versed with Agile
  • Salesforce Certified
  • German language is mandatory

Requirements:

  • 8-10 years of experience, including 2+ years in Vlocity OM, EPC/CPQ and 4+ years in a Business Analyst role
  • Experience in Telco CRM

What We Offer:

We offer a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.