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Customer Relationship Specialist

vor 2 Monaten


Falkensee, Brandenburg, Deutschland Mittelbrandenburgische Sparkasse Vollzeit

About the Role

As a Customer Relationship Specialist, you will play a vital role in providing exceptional service and building lasting relationships with our valued clients. You'll be responsible for understanding their needs, recommending tailored solutions, and guiding them through their financial journey.

Your Responsibilities

  • Deliver personalized consultations to clients, both in person, over the phone, and digitally.
  • Actively listen to client needs and propose suitable products and services from our diverse portfolio, including Payment Solutions, Asset Building, and Consumer Financing.
  • Maintain a deep understanding of our product offerings and sales processes, collaborating with specialists when necessary to ensure comprehensive client support.
  • Adhere to established sales standards and procedures, consistently delivering a positive and professional customer experience.

What We Offer

We are committed to creating a rewarding and supportive work environment. As part of our team, you will benefit from:

  • A competitive salary commensurate with your experience and skills, along with attractive benefits packages.
  • Opportunities for professional growth and development through comprehensive training programs and mentorship initiatives.
  • A focus on employee well-being with health and wellness programs designed to support your overall health and happiness.
  • Family-friendly policies that prioritize work-life balance and provide flexibility when needed.
  • Retirement plans and employee discounts, along with sustainable commute options to minimize our environmental impact.
  • A diverse and inclusive workplace culture that values individual contributions and fosters a sense of belonging.