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Service Manager
vor 2 Monaten
G. Siempelkamp is a leading logistics and service company based in Bad Kreuznach, Germany. We provide international logistics services, support, and consulting to industrial companies worldwide.
Your TasksAs a technical point of contact in the sales department, you will advise our customers globally and our international service locations on all matters related to personnel deployment, technical issues, and quality topics in automation technology.
- You actively promote our service offerings in the context of modernization projects, inspections, and maintenance assignments. You will manage these projects both technically and commercially, from customer inquiry to final acceptance.
- In 'Turn Key' projects, you will select suitable assembly companies and service providers, negotiate contracts, and oversee projects until invoicing.
- You are responsible for proactive personnel deployment, planning, and coordination of assembly, commissioning, maintenance, and service orders.
- To provide the best possible service in handling complaints or quality issues, you will oversee necessary analyses and coordinate with technical departments until successful error correction.
- You will be responsible for the organizational and technical onboarding and training of new service technicians.
- You will be part of our team developing our service concepts and continuously expanding our service business.
- You hold a successful degree in a technical field or a comparable technical education as an electronics technician with additional qualifications (technician/master) and ideally several years of experience in this field.
- Initial experience in organizing a technical service for complex production systems would be advantageous for the position.
- You have knowledge in the field of automation technology (S7, Siemens TIA Portal, ControlLogix).
- You possess excellent organizational and coordination skills.
- You convince personally through your independent, structured, and analytical way of working and your reliability. Through your communication skills and your approachable demeanor, you quickly win others over for your ideas and are an appreciated and accepted conversation partner both internally and externally.
- Teamwork is important to you, as a good networker, you bring yourself in and enjoy steering complex tasks and solving them in a team.
- You are willing to undertake occasional international business trips.
- Good English skills (spoken and written) are required due to the international nature of the task.
Join a growing and highly motivated team with a passion for service in a positive company culture. Act in an international environment and take on a challenging and varied task with a lot of movement and a large scope for design.
Develop yourself further with exciting projects for innovative products at our renowned global customers.
Live with us our claim for our customers: We stand for perfection.
