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Logistics Coordinator

vor 2 Monaten


Lehrte, Niedersachsen, Deutschland Hellmann Worldwide Logistics Vollzeit
Job Description

We are seeking a highly skilled and experienced professional to join our team as a Logistics Coordinator. As a key member of our logistics team, you will be responsible for coordinating the safe and punctual delivery of goods, as well as providing exceptional customer service to our clients.

Key Responsibilities:
  • Process customer inquiries and complaints in a timely and professional manner.
  • Coordinate with internal departments, including warehouse, disposition, and billing, to ensure seamless logistics operations.
  • Conduct proactive transit time checks and status reports to ensure timely delivery of goods.
  • Process differences, surpluses, and damage reports in accordance with company policies.
  • Organize special trips and ensure that all logistics operations are carried out in accordance with company procedures.
Requirements:
  • Commercial training in freight forwarding and logistics services.
  • Initial professional experience in direct forwarding environment.
  • Strong service orientation and excellent communication skills.
  • Fluency in German and good command of English.
  • Ability to work independently and have a structured approach to work.
  • High level of commitment and ability to work in a team.
  • Flexibility to work varying shifts, including early morning and late evening shifts.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional and personal development through our Academy and digital learning platform.
  • A comprehensive benefits package, including vacation and Christmas bonus, company pension scheme, and capital-forming benefits.
  • Discounts and offers for travel, leisure, and culture.
  • Company fitness program and mental health and health coaching.
  • Subsidy for the Deutschlandticket and mobility allowance.