Aktuelle Jobs im Zusammenhang mit Expert Support for People Systems and Software - Düsseldorf, Nordrhein-Westfalen - The Stepstone Group
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People Systems Support Specialist
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People Systems Support Specialist
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Düsseldorf, Nordrhein-Westfalen, Deutschland The Stepstone Group VollzeitJob Title: People Systems Support AgentAbout the RoleWe are seeking a highly skilled People Systems Support Agent to join our team at The Stepstone Group. As a key member of our people department, you will play a vital role in ensuring our systems run smoothly and efficiently.Key ResponsibilitiesFirst Line Support: Provide expert support in troubleshooting...
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People Systems Support Specialist
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Düsseldorf, Nordrhein-Westfalen, Deutschland Stepstone GmbH VollzeitAbout the RoleWe are seeking a highly skilled People Systems Support Agent to join our team at Stepstone GmbH. As a key member of our people department, you will play a vital role in ensuring our systems run smoothly, empowering the entire company to operate efficiently and deliver on our mission.Key ResponsibilitiesFirst Line Support: Serve as the initial...
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People Systems Support Specialist
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland The Stepstone Group VollzeitJob OverviewThe Stepstone Group is seeking a skilled People Systems Support Agent to join our team. As a key member of our people department, you will play a vital role in ensuring our systems run smoothly, empowering the entire company to operate efficiently and deliver on our mission.Key ResponsibilitiesFirst Line Support: Serve as the initial contact for...
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People Systems Support Specialist
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland The Stepstone Group VollzeitJob OverviewWe are seeking a skilled People Systems Support Specialist to join our team at The Stepstone Group. As a key member of our people department, you will play a vital role in ensuring our systems run smoothly and efficiently.Key ResponsibilitiesFirst Line Support: Serve as the initial contact for People Systems queries, adhering to...
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Software Quality Assurance Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland QNX Software Systems VollzeitJob Title: Student Worker – Testing and Quality AssuranceJob Description:About the Role:We are seeking a motivated and detail-oriented student to join our team as a Student Worker – Testing and Quality Assurance. As a member of our team, you will be responsible for participating in and contributing to an agile software development team, executing test...
Expert Support for People Systems and Software
vor 2 Monaten
Job Overview
The Stepstone Group is seeking a highly skilled People Systems Support Agent to join our team. As a key member of our support team, you will be responsible for providing expert support in troubleshooting software issues, guiding users, and suggesting system improvements.
Key Responsibilities
- First Line Support: Serve as the initial contact for People Systems queries, adhering to Service Level Agreements (SLAs).
- Troubleshooting and Issue Resolution: Investigate and resolve technical issues in collaboration with relevant teams.
- Testing and Functionality Support: Support end-to-end testing and provide feedback on system performance.
- Training and Documentation: Maintain and update training materials, and conduct training sessions.
- Change Management and Project Support: Participate in change management initiatives and contribute to improvement projects.
Requirements
- Language Proficiency: Fluent in German and English with excellent communication skills for clear user interactions.
- Technical Skills: Proficient in troubleshooting software issues, familiar with ticketing systems, CRM, and HRIS.
- User Support and Training: Provide empathetic support, create user guides, and conduct training sessions.
- Process Improvement and Experience: Suggest system improvements and bring experience in 1st line support for people systems.
- Work Environment and Independence: Work independently, prioritize effectively, and adapt to a fast-paced environment.
What We Offer
- 30 days of holidays + 1 Cultural Heritage Day + 2 extra days for Christmas and New Year's Eve
- Hybrid working model
- Company pension scheme
- 24/7 Employee Assistance Programme
- Life Assurance Cover
- Volunteering days
- Job bike
- Discounted parking or job ticket
- In-house gym
- In-house barista
- And you can bring your dog to the office
Our Commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
