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Customer Service Representative

vor 3 Monaten


Krefeld, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH Vollzeit
Position Overview

As a Call Center Agent (m/f/d) specializing in Inbound Service for the energy sector, you will play a crucial role in enhancing customer satisfaction and loyalty.

Key Responsibilities
  • Responding to incoming calls and addressing customer inquiries.
  • Managing customer emails with professionalism and efficiency.
  • Resolving issues and providing solutions to enhance the customer experience.
  • Updating and maintaining accurate customer information in our systems.
Qualifications

The ideal candidate will possess:

  • Exceptional communication skills, both verbal and written.
  • Proficient computer skills and familiarity with various software applications.
  • A strong desire to achieve results and contribute to team success.
Benefits

We offer a range of benefits to support your career and well-being, including:

  • Competitive salary with performance-based bonuses.
  • Opportunities for career growth and professional development.
  • A positive and collaborative work environment.
  • Exclusive discounts at partner organizations.

Become an integral part of CHO-TIME GmbH and contribute to our mission of delivering exceptional service in the energy industry.