Key Responsibilities:

• Deliver exceptional customer service by conducting hearing tests and providing personalized solutions during sales and consultation conversations.
• Implement sales routines to ensure optimal processes in the specialist store, resulting in a unique customer experience.
• Support customers in the care of their hearing systems, advise on accessories, and build long-term customer relationships.
• Utilize customer data to make informed decisions and organize local marketing activities such as market days and health fairs.
• Maintain accurate and up-to-date customer information, ensuring seamless communication and service delivery.
• Assist with scheduling, calendar management, and ordering and inventory management within the specialist store organization.

Requirements:

• Successful completion of training as a Hearing Aid Acoustician (m/f/d).
• Excellent communication, persuasion, and empathy skills, with a customer-centric approach.
• Strong organizational skills, high flexibility, and a sense of responsibility.
• Ability to thrive in a team environment, contributing to collective success.

What We Offer:

• Exciting and diverse tasks in a growing company with international exposure.
• Flexible working hours, part-time work options, and vacation days.
• Attractive compensation and bonus package, including company pension scheme and childcare contributions.
• Individual career planning and customized training opportunities with full coverage of costs.
• Comprehensive onboarding program, training opportunities, and diverse e-learning offerings.
• A performance-driven, dynamic corporate culture that values individual contributions.