Service Technician
vor 2 Wochen
At Spacelabs Healthcare, we strive to deliver innovative healthcare technology solutions that drive better clinical and economic outcomes.
Our scalable solutions provide critical patient data across local and remote systems, enabling informed decisions, increasing efficiency, and ensuring a safer environment for patients.
Key Responsibilities:
- Support the service department in driving workshop performance and meeting customer demands for Spacelabs products.
- Provide direct maintenance and repair services, as well as telephone and training support.
- Work under supervision and adhere to established procedures.
- Be fluent in English and possess analytical/technical abilities and basic business acumen.
- Effectively communicate at all levels of the organization.
Key Performance Indicators:
- Support the service department in providing a flexible response to workload variations caused by breakdowns and maintenance demands.
- Actively promote Spacelabs products and services to maximize financial returns.
- Compile equipment fault data and communicate relevant information to other departments in a professional manner.
- Provide high-level support and training to customers and colleagues on advanced technical and operating procedures.
- Maintain MFG Pro, ESC App & CRM accounts, contacts, and ensure content is accurate and compliant.
Requirements:
- Education degree in electronics or a related technical discipline, or equivalent technical training from an accredited program in biomedical, electronic, or computer technology.
- Proficient computer skills, including networking, Microsoft Windows, Server operating systems, and SQL.
- Application-specific proficiency in Microsoft Edge, Microsoft Office products, and Teams.
- Fluent communication skills in English.
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