Technical Support Expert

vor 2 Wochen


Eppingen, Baden-Württemberg, Deutschland Dieffenbacher Vollzeit

Job Overview

Dieffenbacher is seeking a highly skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing technical consulting and supervising work performed on Dieffenbacher supplied equipment throughout North America in the wood panel industry.

Key Responsibilities

  • Provide technical support and guidance to customers and internal teams on Dieffenbacher equipment and systems.
  • Supervise and coordinate work performed by external contractors and internal teams on Dieffenbacher equipment.
  • Conduct site visits and assessments to identify equipment needs and provide recommendations for improvement.
  • Develop and maintain strong relationships with customers and internal stakeholders to ensure seamless equipment operation and maintenance.
  • Stay up-to-date with industry trends and advancements in equipment technology to provide expert advice and guidance.

Requirements

  • Journeyman's license in the electrical or mechanical field or hold a degree in electrical and/or mechanical engineering.
  • At least 3 years of experience in manufacturing or production facilities, preferably in the wood-based panel manufacturing industry.
  • Experience with Rockwell plc control platforms and familiarity with HMI interface software.
  • Strong understanding of hydraulic systems and mechanical equipment, as well as operating processes in this equipment.
  • Significant travel (up to 80%).
  • Excellent professional English language skills.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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