Customer Care Specialist

vor 4 Wochen


Düsseldorf, Nordrhein-Westfalen, Deutschland AlphaConsult Premium Vollzeit
Welcome to AlphaConsult Premium KG

As a key player in the AlphaConsult Group, we are dedicated to delivering exceptional personnel services tailored for medium-sized enterprises across various sectors. If you are passionate about customer service, we invite you to explore the role of Customer Care Representative (m/f/d) in our organization.

Qualifications Required:
  • Completed vocational training or an equivalent qualification
  • Previous experience in customer service is advantageous
  • Excellent communication and collaboration abilities
  • A friendly and approachable demeanor when assisting customers
  • Proficient communication skills in German and familiarity with MS Office applications
  • Enthusiasm, adaptability, and a strong team spirit
  • Commitment to completing tasks reliably and providing customer-focused service
Key Responsibilities:
  • Address and resolve inquiries from online customers in the lifestyle and fashion sector
  • Engage with customers in German through various communication channels during the online ordering journey
  • Conduct necessary research to deliver thorough responses to customer questions
  • Coordinate with internal teams regarding specific customer needs
  • Maintain and update customer records accurately
  • Utilize advanced systems to enhance operational efficiency
Benefits Offered:
  • Advance payments and industry-specific bonuses
  • Travel incentives and structured transitions
  • Competitive salary along with employee benefits
  • Tailored support and premium career opportunities
  • Additional bonuses and recognition programs


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