Customer Care Specialist
vor 4 Wochen
As a key player in the AlphaConsult Group, we are dedicated to delivering exceptional personnel services tailored for medium-sized enterprises across various sectors. If you are passionate about customer service, we invite you to explore the role of Customer Care Representative (m/f/d) in our organization.
Qualifications Required:- Completed vocational training or an equivalent qualification
- Previous experience in customer service is advantageous
- Excellent communication and collaboration abilities
- A friendly and approachable demeanor when assisting customers
- Proficient communication skills in German and familiarity with MS Office applications
- Enthusiasm, adaptability, and a strong team spirit
- Commitment to completing tasks reliably and providing customer-focused service
- Address and resolve inquiries from online customers in the lifestyle and fashion sector
- Engage with customers in German through various communication channels during the online ordering journey
- Conduct necessary research to deliver thorough responses to customer questions
- Coordinate with internal teams regarding specific customer needs
- Maintain and update customer records accurately
- Utilize advanced systems to enhance operational efficiency
- Advance payments and industry-specific bonuses
- Travel incentives and structured transitions
- Competitive salary along with employee benefits
- Tailored support and premium career opportunities
- Additional bonuses and recognition programs
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Hearing Care Specialist
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Hearing Care Specialist
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Hearing Care Specialist
vor 1 Woche
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