Aktuelle Jobs im Zusammenhang mit CIC Workforce - Grasbrunn, Bayern - EssilorLuxottica
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CIC Workforce Manager
Vor 7 Tagen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitAbout the RoleWe are seeking a highly skilled CIC Workforce Manager to join our team at EssilorLuxottica. As a key member of our Customer Services team, you will be responsible for driving sustainable and cost-efficient operations, with a focus on delivering best-in-class customer satisfaction.Key ResponsibilitiesSupport the CIC to successfully meet...
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CIC Workforce Manager
vor 2 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob Scope and Main Responsibilities:We are seeking a highly skilled CIC Workforce Manager to join our team at EssilorLuxottica. The successful candidate will be responsible for supporting the CIC to successfully meet performance targets and optimize usage of resources.Main Responsibilities:Drive sustainable and cost-efficient operations with focus on...
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CIC Workforce Manager
vor 1 Woche
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob Scope and Main Responsibilities:We are seeking a highly skilled CIC Workforce Manager to join our team at EssilorLuxottica. The successful candidate will be responsible for supporting the CIC to successfully meet performance targets and optimize usage of resources.Main Responsibilities:Drive sustainable and cost-efficient operations with focus on...
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CIC Workforce Manager
vor 3 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitAbout EssilorLuxotticaWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the complementary expertise of two industry pioneers to create a vertically integrated business that addresses the world's evolving vision needs and the global demand of a growing eyewear...
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CIC Workforce Manager
vor 3 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitAbout EssilorLuxotticaWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the complementary expertise of two industry pioneers to create a vertically integrated business that addresses the world's evolving vision needs and the global demand of a growing eyewear...
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Customer Service Workforce Manager
vor 2 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob SummaryWe are seeking a highly skilled Customer Service Workforce Manager to join our team at EssilorLuxottica. As a key member of our Customer Service (CIC) team, you will be responsible for supporting the successful meeting of performance targets and optimizing the usage of resources.Key Responsibilities- Support the Customer Service (CIC) team to meet...
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Customer Service Workforce Manager
vor 2 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob Title: Customer Service Workforce ManagerWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a...
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Customer Service Workforce Manager
vor 2 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob Title: Customer Service Workforce ManagerWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a...
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Workforce and Reporting Manager DACH
vor 3 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica Group VollzeitAbout EssilorLuxottica GroupWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the complementary expertise of two industry pioneers to create a vertically integrated business that addresses the world's evolving vision needs and the global demand of a growing eyewear...
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Workforce and Reporting Manager DACH
vor 3 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica Group VollzeitAbout EssilorLuxottica GroupWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the complementary expertise of two industry pioneers to create a vertically integrated business that addresses the world's evolving vision needs and the global demand of a growing eyewear...
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Workforce and Reporting Manager DACH
vor 2 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica Group VollzeitAbout UsWe are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...
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Workforce and Reporting Manager DACH
vor 4 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica Group VollzeitJob Title: Workforce & Reporting Manager DACH - Customer ServiceWe are seeking a highly skilled Workforce & Reporting Manager to join our Customer Service team at the Grasbrunn location. As a key member of our team, you will be responsible for driving sustainable and cost-efficient operations, while ensuring best-in-class customer satisfaction.Key...
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Workforce and Reporting Manager DACH
vor 4 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica Group VollzeitJob Title: Workforce & Reporting Manager DACH - Customer ServiceWe are seeking a highly skilled Workforce & Reporting Manager to join our Customer Service team at the Grasbrunn location. As a key member of our team, you will be responsible for driving sustainable and cost-efficient operations, while ensuring best-in-class customer satisfaction.Key...
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Workforce and Reporting Manager DACH
Vor 7 Tagen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely...
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Workforce and Reporting Manager DACH
vor 3 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob Title: Workforce and Reporting Manager DACH - Customer ServiceAt EssilorLuxottica, we are seeking a highly skilled Workforce and Reporting Manager to join our Customer Service team in Grasbrunn. As a key member of our team, you will be responsible for driving sustainable and cost-efficient operations, while ensuring best-in-class customer...
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Workforce and Reporting Manager DACH
vor 3 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob Title: Workforce and Reporting Manager DACH - Customer ServiceAt EssilorLuxottica, we are seeking a highly skilled Workforce and Reporting Manager to join our Customer Service team in Grasbrunn. As a key member of our team, you will be responsible for driving sustainable and cost-efficient operations, while ensuring best-in-class customer...
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Head of Customer Service Operations
vor 4 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob Title: Head of Customer Service OperationsWe are seeking a highly skilled and experienced professional to lead our Customer Service Operations team at our Grasbrunn location. As Head of Customer Service Operations, you will be responsible for driving sustainable and cost-efficient operations, ensuring best-in-class customer satisfaction, and supporting...
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Head of Customer Service Operations
vor 4 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob Title: Head of Customer Service OperationsWe are seeking a highly skilled and experienced professional to lead our Customer Service Operations team at our Grasbrunn location. As Head of Customer Service Operations, you will be responsible for driving sustainable and cost-efficient operations, ensuring best-in-class customer satisfaction, and supporting...
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Head of Customer Service Operations
vor 2 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob Title: Head of Customer ServiceWe are seeking a highly skilled and experienced professional to lead our Customer Service team at the Grasbrunn location. As Head of Customer Service, you will be responsible for driving sustainable and cost-efficient operations, while ensuring best-in-class customer satisfaction.Key Responsibilities:Support the Customer...
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Head of Customer Service Operations
vor 2 Wochen
Grasbrunn, Bayern, Deutschland EssilorLuxottica VollzeitJob Title: Head of Customer Service OperationsWe are seeking a highly skilled and experienced professional to lead our Customer Service Operations team at our Grasbrunn location. As Head of Customer Service Operations, you will be responsible for driving sustainable and cost-efficient operations, optimizing customer satisfaction, and ensuring the successful...
CIC Workforce
vor 2 Monaten
We are seeking a highly skilled CIC Workforce & BI Manager DACH (f/m/d) to join our team at EssilorLuxottica. As a key member of our Customer Services team, you will be responsible for driving sustainable and cost-efficient operations, optimizing resource usage, and ensuring exceptional customer satisfaction.
Key Responsibilities- Customer Experience
- Understand customer needs and preferences
- Develop and implement strategies to enhance customer satisfaction
- Business Intelligence and Analytics
- Collect and analyze data to inform business decisions
- Develop and maintain reports and dashboards to support business objectives
- Operations and Process Improvement
- Identify areas for process improvement and implement changes
- Develop and maintain operational procedures and guidelines
- Scheduling and Workforce Planning
- Develop and implement scheduling strategies to optimize resource usage
- Monitor and adjust scheduling to meet changing business needs
- Reporting and Communication
- Develop and maintain reports to support business objectives
- Communicate key performance indicators and business results to stakeholders
- Graduate calibre with a relevant qualification in a business-related discipline or equivalent
- Fluent in German and English
- Professional membership of a relevant body, such as the Institute of Customer Service (desirable)
