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Student Assistant in Customer Support
vor 3 Monaten
Student Assistant in Customer Support (m/w/d)
Student Assistant in Customer Support (m/w/d)
- Part-time
- Germany
- No prior experience required
We are looking for a dedicated individual to join our team as a Student Assistant in Customer Support (m/w/d) for a part-time role of 16 hours per week.
Our company is a mobility service provider under the Volkswagen AG umbrella. We utilize advanced algorithms to ensure that customers with similar travel routes can share rides in our fully electric and spacious vehicles, leading to cost-effective journeys and reduced traffic and noise pollution.
Your Responsibilities- You will serve as a point of contact for our customers, addressing their inquiries with the necessary sensitivity primarily via email.
- You will assist the Customer Support team in daily operations, gaining insights into the operational aspects of this field.
- You will act as a liaison between customer concerns and the relevant departments.
- You will contribute your ideas on how we can further enhance and optimize our customer service.
- Your mindset is crucial: you resonate with our values, are communicative, and enjoy collaborating with others.
- Ideally, you have some initial experience in customer service.
- You possess a strong affinity for technology and find it easy to work with various software applications (e.g., MS Office tools).
- You have proficient German and English language skills, both written and spoken.
- You are a registered student and will remain enrolled for at least 12 more months.
- An attractive working environment within a dynamic team.
- Opportunities for participation and personal development in a growing company with a casual culture and flat hierarchies.
- Flexible working hours and the option to work from home, allowing you to balance your studies with your role.
- Modern work equipment, a selection of free beverages (from coffee and fruit juices to after-work drinks), and fresh fruit baskets.
- A monthly subsidy for a sports club membership and public transport pass.
- A competitive hourly wage along with a well-connected workplace.
If you are uncertain whether you meet all the criteria for this position, we encourage you to explore this opportunity with us. Join our team and submit your application, including your cover letter, resume, and any relevant certificates.
At our company, we value diversity and strive to provide equal opportunities for all applicants in our selection process, regardless of gender identity, sexual orientation, age, ethnic background, nationality, physical and mental abilities, social origin, or religious beliefs. Please share only the information and documents that are essential for evaluating your application (resume, certificates, and qualifications). Feel free to omit a photo from your application.
We look forward to hearing from you.
Your Recruiting Team
To learn more about our company, please visit our official website.
