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Service Point Technician

vor 3 Monaten

Plochingen, Baden-Württemberg, Deutschland Decathlon Vollzeit

Job Overview

Become a part of the DECATHLON experience. Accept the challenge that motivates you to excel. We thrive on mutual encouragement and growth. Join us to truly understand our culture.

Benefits

Performance Recognition: We provide a success bonus of up to 10% monthly in addition to your base salary, along with profit-sharing opportunities.Employee Perks: Enjoy a 30% discount on all DECATHLON private label products.Focus on Well-being: Benefit from 30 vacation days, access to free and confidential online mental health support, and the chance to take a month-long sabbatical every two years.Career Development: With our rapid expansion, new national and international career opportunities are constantly emerging. You can select your focus areas and establish your own objectives during our regular development meetings, maintaining close communication with your leader to advance your projects. Enhance your professional and personal skills through various training sessions.Active Workplace: We celebrate achievements with engaging team sports events.Team Collaboration: Similar to sports, team spirit is paramount. We are a motivated group that fosters a friendly atmosphere and uses informal communication, regardless of position.Advanced Facilities: Our store team utilizes digital tools. You will have your own tablet, access to a laptop, and work with digital showrooms to efficiently assist our sports enthusiasts.

Key Responsibilities

Service and repair customer equipment and sports gear, particularly bicycles.Customize products according to customer specifications (printing/embroidery).Address complaints and returns with a customer-focused mindset.Ensure the safety of customers, colleagues, and merchandise.Prepare and issue invoices.Qualifications
Ideally, you possess training as a bicycle mechanic or relevant experience.You have a passion for sports and wish to incorporate this enthusiasm into your career.You are skilled in technical work and have an interest in technology.You are customer-oriented and enjoy engaging with clients.You are ready to take ownership of your responsibilities, your team, and your projects.You are available to support your team on weekends.