Sales and Service Associate

vor 3 Wochen


Hof, Bayern, Deutschland OBI Markt HofSaale Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at OBI Markt Hof/Saale. As a key member of our Service Center team, you will be responsible for providing exceptional customer service, resolving issues, and creating a welcoming environment for our customers.

Key Responsibilities
  • Process customer inquiries and requests in a timely and efficient manner
  • Handle returns and repair requests, ensuring a smooth customer experience
  • Manage commissions and organize deliveries, maintaining a high level of accuracy and attention to detail
  • Oversee customer card management, ensuring accurate and up-to-date information
  • Process transactions and issue merchandise, maintaining a high level of customer satisfaction
Requirements
  • Experience with modern point-of-sale systems and basic computer skills
  • High level of service orientation and reliability
  • Strong teamwork and communication skills, with a friendly and approachable demeanor
  • Structured and organized work approach, even in high-pressure situations
What We Offer
  • Fair compensation - payment for every hour worked
  • For your home - 15% discount on purchases at OBI
  • Your development - numerous exciting training opportunities, including our OBI Academy
  • Everything is possible - you become an immediate part of the OBI community, with a partnership-based approach

We look forward to receiving your online application

We operate as a franchise partner of OBI markets with heart and local charm, and are personally rooted in the region.



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