Digital Operations Manager
vor 4 Wochen
We are seeking a highly skilled Digital Operations Manager to join our team at Erbe Elektromedizin GmbH. As a key member of our Service department, you will be responsible for supporting and advising our subsidiaries worldwide in building support and operational capacities for our digital product portfolio.
Key Responsibilities:- Administer, maintain, and support our digital products during commissioning and ongoing operations to ensure maximum operational stability.
- Develop strategic concepts to decide which skills should be developed locally in subsidiaries and which should be centralized at the headquarters to maximize effectiveness.
- Develop new digital service solutions and closely align requirements with relevant stakeholders to provide customer-centric and future-proof solutions.
- Support the operational capability of critical infrastructure (servers, cloud, authentication concepts) in the Digital Operations area and actively contribute to process improvements.
- Implement and manage uniform quality standards in the Digital Operations area across various regions to ensure consistency and service excellence.
- Prepare data, reports, overviews, and charts related to digital products to support informed decision-making and create transparency.
- Promote knowledge sharing (know-how, best practices, recurring issues) between regions with different maturity levels regarding digital products, contributing to a continuous learning culture.
- University degree in computer science, business informatics, or a comparable qualification.
- Extensive experience in the planning, management, and implementation of IT projects, ideally in the field of digital products in a medical technology company.
- Knowledge of CRM, PLM, and ERP systems and their structures.
- Systematic and analytical mindset, combined with a structured and solution-oriented approach to work.
- Excellent communication skills, a strong sense of responsibility, and a high level of service orientation.
- Fluency in English and ideally in German.
- Ergonomic workstations with state-of-the-art equipment.
- Wide range of regional canteens with breakfast, lunch, and free drinks (water, coffee).
- Good work-life balance thanks to support with vacation care and external advice for all life situations.
- Attractive monthly salary with special payments (Christmas bonus, vacation pay, etc.) in line with and outside of collective agreements.
- Working time account for a certain degree of flexibility and the option of hybrid working.
- Wide range of internal and external training opportunities as well as support for further and advanced training.
We look forward to receiving your application and discussing your salary expectations and arranging the earliest possible starting date. Please apply via our career portal.
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