Aktuelle Jobs im Zusammenhang mit Customer Relationship Management Intern - Berlin, Berlin - Les Lunes


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Customer Relationship Management Intern

vor 3 Monaten


Berlin, Berlin, Deutschland Les Lunes Vollzeit
Your Responsibilities

About the Role

We are looking for a motivated CRM Support Intern to join our dynamic team. In this role, you will assist with our customer relationship management activities, focusing on WhatsApp communications, in-app activations, and newsletter support. This is a fantastic opportunity to gain practical experience in a fast-paced e-commerce environment while contributing to our mission of responsible fashion.

About the Team

Our focus is on resource-efficient production, stylish elegance, and ensuring our customers feel great in their own skin. We create the softest fabrics and products that make our customers look and feel amazing.

As a member of our Growth Team, you will actively contribute to the successful growth of our company and help make our products accessible to a wider audience.

Roles and Responsibilities

  • WhatsApp Support: Assist in managing and responding to customer inquiries via WhatsApp to ensure timely and helpful communication.
  • In-App Activations: Support the execution of in-app marketing campaigns and activations to enhance customer retention and engagement.
  • Newsletter Support: Help create and distribute engaging newsletters in close collaboration with the marketing team, ensuring content aligns with our brand and customer interests.
  • Data Management: Assist in maintaining accurate customer data and records in our CRM system.
Your Profile
  • Currently enrolled in a relevant degree program (e.g., Marketing, Business Administration, Communication, or a related field).
  • Strong communication skills, both written and verbal.
  • Familiarity with CRM tools and platforms is a plus.
  • Experience with WhatsApp Business, email marketing tools, and in-app messaging is ideal.
  • Detail-oriented with excellent organizational skills.
  • Fluent in both German and English, spoken and written.
Why Join Us?
  • Cross-Functional Collaboration: Work closely with various teams, from product to marketing.
  • Dynamic Environment: We offer a fast-paced setting with flat hierarchies, where your contributions directly impact the company's development.
  • Flexibility and Balance: Our hybrid work model combines the best of office and remote work.
  • Continuous Growth: Enhance your expertise through regular constructive feedback sessions, allowing you to develop your skills during your time with us.
  • Vibrant Workspace: In our office, we foster a harmonious atmosphere through monthly team events and shared lunches.
  • Benefits & Gifts: With each product launch, you have the opportunity to select new items for free.
About Us

We are Les Lunes, a fast-growing fashion startup from Berlin. As a D2C eCommerce brand focused on social media, we reach millions of women in Europe every month.

We believe women should not have to compromise between looking good, feeling good, and doing good. That is why we produce iconic, long-lasting styles from sustainable raw materials. We have had enough of the throwaway mentality and take responsibility as a fashion brand - and wear it visibly with a clear message: Breaking up with Fashion.

We don't produce fast fashion trends; we create a positive attitude towards life for women who buy fashion consciously and with a good conscience.