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Transportation Business Strategist

vor 2 Monaten


Munich, Bayern, Deutschland Amazon TA Vollzeit
Overview:
Imagine leveraging your innovative thinking to reshape the entire
transportation and logistics industry while enhancing customer
satisfaction.

About Amazon Transportation Services (ATS):
At Amazon, our mission is to be the most customer-focused organization globally, which includes optimizing how we manage and fulfill customer orders across our comprehensive
transportation network. The ATS team is dedicated to overseeing this network, ensuring that all customer orders, regardless of size, are delivered swiftly, accurately, and economically. To achieve this, we are constantly seeking to innovate and elevate the customer experience through the launch of groundbreaking products and services in the middle mile sector.

Key Responsibilities:
We are in search of a proactive, detail-oriented, and organized individual to serve as a Business Coach for our Middle Mile team. This role involves managing relationships with Linehaul Service Providers (LSPs) and ensuring their success through effective onboarding and training programs, as well as audit processes that reinforce standard operations. The ideal candidate will:
  • Deliver exceptional support to LSPs with a scalable tracking system.
  • Collaborate with various teams to address and manage operational challenges.
  • Identify, develop, and enhance strategies for the LSP onboarding and training processes.
  • Analyze and interpret data to boost efficiency across individual LSPs and the overall supply chain.
  • Provide regular reports to leadership regarding training proficiency and operational health.

Candidate Profile:
The successful candidate will be customer-focused, highly organized, and capable of working effectively with both internal and external stakeholders. They should be adaptable, able to shift priorities quickly, and thrive in a fast-paced environment that demands process improvement and development. Exceptional written and verbal communication skills, meticulous attention to detail, and the ability to prioritize tasks are essential.

Additional Requirements:
Willingness to travel for business and the capability to operate in dynamic and ambiguous situations are crucial.

About the ATS Team:
The Amazon Transportation Services team is vital to our operational success. As part of ATS, you will be integrated into a diverse group that plays a key role in enhancing our efficiency. Utilizing air, sea, and road transport, along with advanced sortation centers, you will contribute to optimizing Amazon's transportation operations. Our team harnesses data to inform decisions, driving innovation and efficiency. We prioritize safety, recognizing that our people are our greatest asset, and we leverage their expertise to ensure timely, convenient, and sustainable package delivery.

Basic Qualifications:
  • A degree.
  • Advanced proficiency in written and spoken English and German.
  • Relevant experience in program or project management.
  • Experience collaborating cross-functionally with both technical and non-technical teams.
  • Proven track record in defining and implementing process improvement initiatives using data and metrics.
  • Advanced knowledge of Excel (including Pivot Tables and VLookUps).
  • Experience in defining program requirements and utilizing data to identify improvements.
  • Experience in stakeholder management, engaging with multiple stakeholders at various organizational levels.

Preferred Qualifications:
  • Experience in supply chain and/or transportation.
  • Experience in managing end-to-end delivery processes and communicating results to senior leadership.
  • Experience in process building, project management, and scheduling.
  • Knowledge of PowerBI and SQL is a plus.

Amazon is committed to equal opportunity employment. We believe that a diverse workforce is essential to our success. We make hiring decisions based on your skills and experience. We value your passion for discovery, innovation, simplification, and building. Protecting your privacy and data security is a top priority for Amazon.