Client Support Specialist

vor 4 Wochen


Landshut, Bayern, Deutschland Raytheon Technologies Vollzeit

Position Overview

Customer Support Clerk

Raytheon Technologies, a leader in advanced technology solutions, has a prominent presence in the aerospace sector. As a key player in innovation, Raytheon Technologies is committed to pushing the limits of aerospace advancements that enhance the future of aviation.

Situated in a region known for its engineering excellence, our facility is dedicated to the design and production of state-of-the-art aerospace components and systems. Our focus on research and development ensures that we contribute to the safety, efficiency, and sustainability of air travel globally.

At Raytheon Technologies, we pride ourselves on a legacy of innovation and excellence. We foster an environment where creativity and forward-thinking are valued. Being part of our organization means contributing to a respected entity that is shaping the future of aerospace technology.

We provide:

  • A stable position with performance-based compensation
  • Flexible working arrangements and remote work options
  • Opportunities for career growth within a global corporation
  • A supportive work environment with open lines of communication
  • Comprehensive onboarding process
  • Extensive training opportunities through our professional development programs
  • Access to a bike program
  • Attractive employee discount initiatives
  • A strong commitment to occupational health and safety standards

Key Responsibilities:

  • Processing customer inquiries for commercial off-the-shelf products, primarily for aftermarket services (spares & repairs)
  • Collaborating with technical teams regarding customer requests
  • Drafting proposals for customer consideration
  • Assisting in the development of aftermarket pricing strategies
  • Entering and managing aftermarket customer orders in the ERP system

Qualifications:

  • 1 to 2 years of relevant experience in customer support (including internships or apprenticeships)
  • Proficient in English (reading and writing – B2 level)
  • Fluent in German (reading and writing)
  • Experience in office administration
  • Strong skills in proposal writing
  • Excellent communication abilities


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