Technical Service Support Specialist

vor 2 Monaten

Roding, Bayern, Deutschland MB Automation GmbH & Co. KG Vollzeit
Job Summary

We are seeking a highly skilled Technical Service Support Specialist to join our team at MB Automation GmbH & Co. KG. As a key member of our service team, you will be responsible for providing technical support and assistance to our customers and service staff.

Key Responsibilities
  • Provide technical support and assistance to customers and service staff via phone, email, and in-person.
  • Plan and coordinate the assignments of service technicians to ensure efficient and effective service delivery.
  • Manage and maintain spare parts inventory to ensure timely and accurate delivery of replacement parts.
  • Collaborate with specialist departments to ensure seamless communication and coordination.
  • Monitor market trends and customer needs to identify opportunities for service product sales and growth.
Requirements
  • Completed technical training in electronics, mechatronics, mechanics, or a related field.
  • Professional experience as a service employee or assembly technician.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in SAP and MS Office.
  • Fluency in German and English languages.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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