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Director of Veterinary Clinic Operations

vor 2 Monaten


Munich, Bayern, Deutschland Filu GmbH Vollzeit
Become a key player as the Director of Veterinary Clinic Operations (m/f/d)

At Filu GmbH, we are transforming the landscape of veterinary care in Germany, emphasizing a superior experience for pets, their owners, and our dedicated team through innovative practices and tailored service. We are committed to fostering a modern and adaptable work environment for our staff, prioritizing their physical and mental health. By joining our organization, you will be part of a collaborative and nurturing team focused on redefining the future of veterinary services.

What we provide:
  • Collaborate with a passionate and value-oriented founding team
  • Engage in a respectful and supportive workplace
  • Be part of a team that embodies our core values and offers mutual support
  • Contribute to evidence-based, high-quality medical care while shaping the vision of a forward-thinking veterinary practice
  • Work autonomously in coordination with colleagues from the practice and founding team
  • Enhance patient care daily and modernize veterinary medicine
  • Flexible work arrangements, including remote work options
  • Adjustable working hours
  • 28 vacation days plus 2 days for community engagement
  • Competitive salary and attractive benefits
  • Additional budget for mental and physical wellness
Your responsibilities:
  • Oversee the expansion of veterinary clinics by developing innovative processes that improve performance and deliver an exceptional experience for all stakeholders
  • Evaluate current processes for efficiency and user satisfaction, creating initiatives for enhanced performance and streamlined operations
  • Establish and provide training on process standards in the clinics, ensuring clarity and comprehension
  • Conduct regular assessments and training sessions with the practice leadership team to maintain process standards
  • Prepare clinics to comply with medical standards for certifications
  • Contribute creatively to improve operational and scaling initiatives
Qualifications:
  • Minimum of 2 years of experience in a dynamic environment that demands structure, clear communication, and a proactive approach
  • Experience in project management focused on process enhancement and operational excellence
  • No prior Medical Operations experience necessary
  • Willingness to travel frequently to various clinics
  • Ownership mindset with the capability to address challenges directly
  • Strong organizational and communication abilities
  • Proficient in analyzing and conveying complex information effectively
  • Familiarity with digital tools such as Google Sheets, Excel, and similar applications