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IT Business Support Specialist

vor 1 Monat


Frankfurt am Main, Hessen, Deutschland KfW IPEX-Bank GmbH Vollzeit
Job Description

As a key member of our team at KfW IPEX-Bank GmbH, you will play a crucial role in supporting our business operations. We are seeking a highly motivated and detail-oriented IT Business Support Specialist to join our team in Frankfurt am Main.

Key Responsibilities:
  • Provide exceptional customer service by responding to incoming inquiries and resolving technical issues related to our applications and systems.
  • Collaborate with our support team to analyze and resolve complex IT problems.
  • Develop and maintain a knowledge base of technical information to support our team's efforts.
  • Assist in the creation and update of training materials and documentation.
Requirements:
  • Currently enrolled in a degree program and available to work 2-3 days a week (possibly from home).
  • Strong IT affinity and interest in technical issues, particularly in the areas of PC hardware and software applications.
  • Excellent communication and customer service skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Proficiency in English and experience with Sharepoint or programming in Excel are a plus.
About Us:

KfW IPEX-Bank GmbH is a leading financial institution providing innovative financing solutions for international investment and export projects. We are committed to supporting the German and European economy by securing market positions and expanding into new markets.