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CRM Solutions Consultant

vor 3 Monaten

Oberkochen, Baden-Württemberg, Deutschland ZEISS Group Vollzeit

Job Overview:

ZEISS Group is a prominent provider of advanced measurement solutions across various industries. Our offerings encompass coordinate measuring machines, optical and multisensor systems, and microscopy solutions aimed at ensuring quality in sectors such as automotive, aerospace, mechanical engineering, plastics, and medical technology. We also provide cutting-edge measurement software and innovative technologies, including 3D X-ray measurement for quality assurance.

Key Responsibilities:

  • Oversee the execution of CRM implementation initiatives and corporate projects.
  • Manage the financial aspects of CRM projects.
  • Represent the organization in the Template Board.
  • Act as a Business Process Analyst to enhance operational efficiency.
  • Deliver training sessions on CRM and ERP systems.
  • Provide global support for CRM-related inquiries.
  • Conduct assessments of CRM processes to optimize operations in international sales and service divisions.
  • Evaluate and analyze various CRM tools for effectiveness.
  • Engage in KGP Data Readiness projects.
  • Collaborate on diverse projects across the organization.
  • Assist in integrating newly acquired entities into the existing system architecture.

Candidate Profile:

  • Degree in Business Informatics, Computer Science, or a related field.
  • Proven experience in project management and CRM systems.
  • Familiarity with SAP and Sales Force is advantageous.
  • Experience in delivering CRM and ERP training sessions.
  • Proficient in evaluating and analyzing CRM systems.
  • Background in project work focused on CRM system implementation.
  • Fluent in English and German, both written and spoken.