Business Application Analyst
vor 4 Wochen
Amplifon Deutschland GmbH is seeking a motivated IT Applications Support Specialist to enhance their IT department.
Position: IT Applications Support Specialist
Company: Amplifon Deutschland GmbH
Key Responsibilities:
- Engage with business partners to identify and analyze current and upcoming needs.
- Formulate implementation strategies in collaboration with service providers.
- Assist in business analysis and provide guidance to departments regarding new demands.
- Oversee the operational transition and maintain a sustainable control framework for implemented solutions.
- Ensure application functionality as an Applications Support Specialist.
- Contribute to Change, Test, and Release Management processes as well as project initiatives.
- Deliver 2nd level support for software applications.
Candidate Profile:
- Degree in a business or technical discipline.
- Experience with Ticket Systems, preferably ServiceNOW.
- Collaborative team player with strong analytical skills.
- High degree of autonomy and a customer-focused mindset.
- Proficient in both German and English.
What We Provide:
- Opportunity to be part of an international organization with a flat organizational structure.
- Chance to influence the growth of a dynamic company.
- Personalized career development, extensive training programs, diverse e-learning options, and exciting advancement opportunities.
- Flexible working hours, remote work options, and a contemporary office environment.
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